Appointments Information

Booking an Appointment

An appointment system is in operation at the practice to see a doctor, practice nurse or healthcare assistant.

Appointments can be made at the front desk reception or by telephone to 01274 566617 between 8am – 6pm, Monday to Friday.

You can also book your appointments online via SystmOnline (please ask at our reception desk for details).

To be able to access online appointment booking you will need a username and password.

Please bring your photo ID (passport and driving licence) to reception and you will be issued with a username and password.

If you already have your login details, you can access systmOnline below.

Appointment Options

Patients have access to a face to face or telephone appointment with a doctor or nurse normally within 2 days.

Patients also have the appointment option to book at least 4-8 weeks in advance.

You can express a preference of doctor of whom you wish to see for consultation, however, this is also dependent upon availability.

If a doctor of your choice is not available you will be offered the next available appointment with another doctor.

We would ask you to inform us if for some reason you are unable to attend your appointment as missed appointments make it difficult for others to see a doctor.

To book an appointment with us by phone, please call 01274 566617.

Telephone Appointments

 If you feel that you that you just need to speak to a doctor or nurse rather than having a face to face appointment please ask the receptionist to book you a telephone appointment.

The best time to speak to a GP is after they have completed their morning surgery or before their afternoon surgery starts.

The reception staff will arrange for a GP to call you on your specified telephone/mobile number.

Urgent Appointments

If patients feel that their condition is urgent they can ring the practice at 8am for an urgent on the day appointment to be seen in a doctor’s morning or afternoon surgery.

This appointment system has been put in place so that patients who feel that they need to be seen urgently are seen on the day by a doctor.

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